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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Benjamin Siri

Benjamin Siri

March 6, 2026

5  out of  5
rating by Benjamin Siri
"Mae and Aide were very helpful and professional. They explained everything clearly and made the insurance process very easy for me. I really appreciate their patience and great customer service. Highly recommend if you’re looking for reliable insurance assistance."
We responded:
"Thank you for your review, Benjamin! I'm happy to hear that Aide and I were able to provide you with clear explanations and make the insurance process smooth. Your recommendation means a lot to all of us at Mae Trongkamsataya State Farm! If you ever need further assistance, feel free to reach out!"
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Kaleab Kassa

March 6, 2026

5  out of  5
rating by Kaleab Kassa
"Aide helped me with my difficulties and helped me setup"
We responded:
"Kaleab, thank you for sharing your experience! I'm happy to hear that Aide was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. Mae Trongkamsataya State Farm here to help!"
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Christopher Anthony

March 6, 2026

5  out of  5
rating by Christopher Anthony
"I have worked with Aide Hernandez on various insurance policies ; she is very helpful and knowledgeable. Gives her time and explains everything well; easy to work with and very courteous. Thsnks Aide for your help."
We responded:
"Christopher Anthony, thank you for your wonderful feedback! I'm happy to hear that Aide has been helpful and knowledgeable in assisting you with your insurance needs. It's great to know she made the process easy and courteous for you. If you have any more questions or need further assistance, feel free to reach out to Mae Trongkamsataya State Farm anytime!"
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Patrice pmwaller418

March 6, 2026

5  out of  5
rating by Patrice pmwaller418
"I absolutely love Mae and her entire team! Susan and Molly are the BEST!!! Molly was a huge help for me today and I truly appreciate her!!!"
We responded:
"Patrice, thank you for your wonderful feedback! I'm so happy to hear that you love working with Mae and the team. Susan and Molly will be thrilled to know they made such a positive impact, especially Molly's assistance today. Mae Trongkamsataya State Farm is here to help with anything you need!"
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Elizabeth Ng

March 6, 2026

5  out of  5
rating by Elizabeth Ng
"Mae was very helpful and knowledgeable about different types of policy that might come in useful later and ways to save money. Great job!"
We responded:
"Thank you, Elizabeth! I'm happy to hear that I was able to assist you with expertise and provide valuable insights on policies and savings. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else Mae Trongkamsataya State Farm can do for you!"
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Nancy Elia

March 6, 2026

5  out of  5
rating by Nancy Elia
"Aide was very helpful!"
We responded:
"Thank you for your feedback, Nancy! I'm glad to hear that Aide was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to us at Mae Trongkamsataya State Farm!"
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Omar Perez

March 6, 2026

5  out of  5
rating by Omar Perez
"I had a great experience working with Aide. She was very patient, took the time to answer all of my questions clearly, and never made me feel pressured into making a decision. She was professional, polite, and made the whole process easy to understand. I really appreciated her approach and would definitely recommend her to anyone looking for guidance with their insurance options."
We responded:
"Thank you Omar. My agency and I are honored you chose us to take care of your needs."
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Nikhil S

March 6, 2026

5  out of  5
rating by Nikhil S
"Aide is always a pleasure to work with"
We responded:
"Thank you, Nikhil! I'm happy to hear that working with Aide has been a pleasure for you. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else Mae Trongkamsataya State Farm can do for you!"
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Eyasu Bitewilgn

March 6, 2026

4  out of  5
rating by Eyasu Bitewilgn
"Molly is good"
We responded:
"Thank you, Eyasu, for your feedback! I'm glad you had a positive experience with Mae Trongkamsataya State Farm. If there's anything more we can do to improve your experience, please let us know. We're here to help!"
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Gabe Sanchez

March 6, 2026

5  out of  5
rating by Gabe Sanchez
"We got setup with our vehicles and our home coverage here when we started. Then when we moved, it was such a breeze to get that switched. Most recently, Aide helped get me signed up for term life! She is so great to work with and takes the stress out of life choices!"
We responded:
"Gabe, thank you for sharing your experience! I'm happy to hear that Aide made the process smooth for you, from setting up your initial coverage to assisting with your term life insurance. Mae Trongkamsataya State Farm is grateful for your trust in us. If you need anything else, feel free to reach out!"
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Abra Zaveduk

March 6, 2026

5  out of  5
rating by Abra Zaveduk
"Aide has been very responsive and has been helping me through finding some savings for our family's plan."
We responded:
"Thank you, Abra! I'm happy to hear that Aide has been responsive and helpful in finding savings for your family's plan. We appreciate your feedback and are always here to assist with any future needs. Let us know if there's anything else Mae Trongkamsataya State Farm can do for you!"
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Gerald Clark

March 5, 2026

5  out of  5
rating by Gerald Clark
"My continued experience with representation Aide has been outstanding and very positive . I appreciate her support and helpfulness in every matter I’ve ever had"
We responded:
"Gerald, thank you for your wonderful feedback! I'm happy to hear that Aide has been supportive and helpful in all your interactions. Our team is dedicated to providing outstanding service, and your positive experience means a lot to us. If you ever need anything else, feel free to reach out to us at Mae Trongkamsataya State Farm!"
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dawood raheem

March 5, 2026

5  out of  5
rating by dawood raheem
"★★★★★ 5/5 – Absolutely Outstanding Service from Molly! I can’t say enough good things about Molly at State Farm—she is hands-down one of the best insurance professionals I’ve ever worked with! From the moment I first reached out, Molly made the entire process feel effortless, personal, and genuinely caring. I switched to State Farm after a frustrating experience with my previous provider, and Molly took the time to thoroughly review my auto, home, and life insurance needs without any high-pressure sales tactics. She listened patiently to my concerns, explained every option clearly (no jargon overload!), and actually saved me a significant amount on my premiums while increasing my coverage in key areas I didn’t even realize I needed. It felt like she was looking out for my family, not just closing a policy. What really sets Molly apart is her follow-through and responsiveness. When I had a minor fender-bender last month, she was on top of it immediately—guiding me through the claim process step-by-step, checking in regularly, and making sure the repairs went smoothly. She even followed up afterward to confirm everything was resolved to my satisfaction. In an industry where you often feel like just another policy number, Molly treats you like a neighbor and a friend. She’s knowledgeable, professional, kind-hearted, and always goes the extra mile. Whether it’s answering a quick question via text, helping with policy updates, or providing advice on bundling options, Molly is reliable and proactive. My whole family now trusts her completely, and we’ve already referred several friends who have had the same amazing experience. If you’re looking for an insurance agent who combines top-notch expertise with real warmth and dedication, Molly at State Farm is the one. Thank you, Molly—you’ve earned a customer for life! Highly, highly recommend!"
We responded:
"Thank you, Dawood, for sharing such a wonderful review! I'm overjoyed to hear about your positive experience with Molly. Her dedication to providing personalized and caring service truly shines through in your words. It's fantastic to know she could assist you with your insurance needs and make the process seamless. We appreciate your trust and referrals. If there's anything else we can do for you, feel free to reach out to Mae Trongkamsataya State Farm anytime!"
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Lynde

March 3, 2026

5  out of  5
rating by Lynde
"Wonderful experience with Mae. She spent a generous amount of time reviewing and explaining our policies and is helping proactively sort out an issue with underwriting. Her office staff was helpful to accommodate accessibility. Courteous, responsive, and clear communication. Grateful for a reassuring experience. Highly recommended!"
We responded:
"Thank you, Lynde, for your kind words! I'm happy to hear my team and I were able to provide you and mom with a reassuring experience. We always strive to offer clear communication and support. All of us at Mae Trongkamsataya State Farm is here for you. Feel free to reach out!"
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Tiffany Lee

March 3, 2026

5  out of  5
rating by Tiffany Lee
"Great experience, enjoyed working with Mae, she was very helpful with finding affordable insurance for our family. Highly recommend!"
We responded:
"Thank you, Tiffany! I'm happy to hear that I was able to assist you in finding affordable insurance for your family. Your recommendation means a lot to all of us at Mae Trongkamsataya State Farm. If you ever need anything else, feel free to reach out!"
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Deon Lee

March 3, 2026

5  out of  5
rating by Deon Lee
"By far the BEST State Farm agent in the Illinois region! My experience with State Farm has been flawless and extremely satisfying. Mae made sure everything was handled with care and professionalism. Switching insurance was completely painless thanks to her guidance and attention to detail. Highly recommend!"
We responded:
"Thank you, Deon, you are too kind! I'm happy to hear that your experience with us has been so satisfying with my dedication to providing attentive and professional service truly makes a difference. If you ever need anything else, feel free to reach out to any of us at Mae Trongkamsataya State Farm!"
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Xaymar Cotto

February 27, 2026

5  out of  5
rating by Xaymar Cotto
"La Sra. Aidé siempre está dispuesta, muy atenta y muy amable."
We responded:
"¡Gracias, Xaymar! Me alegra saber que la Sra. Aidé ha sido tan atenta y amable contigo. Nos esforzamos por ofrecer el mejor servicio posible. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Prescilla Figueroa

Prescilla Figueroa

February 26, 2026

5  out of  5
rating by Prescilla Figueroa
"Aide was amazing in helping me add my renters insurance. She answered all my questions and made sure I felt confidant in all my choices before ending our call. She was on time with my call back and was professional the entire time."
We responded:
"Thank you, Prescilla! I'm happy to hear that Aide provided you with such excellent service while adding your renters insurance. It's great to know she was thorough and professional throughout your interaction. If you have any more questions or need further assistance, feel free to reach out anytime. MAE Trongkamsataya State Farm is here to help!"
Profile photo of Asiya Gul

Asiya Gul

February 26, 2026

5  out of  5
rating by Asiya Gul
"Thank you for State Farm. Specially the Agent Moli helps me a lot with my lower payment for my car insurance and also for my jewelry insurance. Thank you so much. I appreciate your service."
We responded:
"Asiya, thank you for your wonderful feedback! I'm happy to hear that Molly was able to assist you with your car and jewelry insurance needs. Your appreciation means a lot to us. If there's anything else Mae Trongkamsataya State Farm can do for you, just let us know!"
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Ubs4all

February 25, 2026

5  out of  5
rating by Ubs4all
"It was a very pleasant experience working with Susan. Best insurance agent I have ever dealt with."
We responded:
"Thank you, Ubs4all! I'm happy to hear that Susan provided you with such a pleasant experience. We appreciate your kind words and are here for any insurance needs you might have. Let us know if there's anything else Mae Trongkamsataya State Farm can assist with!"
Profile photo of Rafal Widerski

Rafal Widerski

February 25, 2026

5  out of  5
rating by Rafal Widerski
"Molly and Mae at State Farm have been great as our insurance company for home and vehicles coverages. Great follow ups and no pressure. Couldn’t ask for a smoother instance company. Always looking out for us with great prices and coverages!"
We responded:
"Rafal, thank you for your wonderful feedback! I'm happy to hear that Molly and I have been able to provide you with a smooth experience and great coverage for your home and vehicles. It's our priority to ensure you feel supported and well-covered. If you ever need anything else, the entire team at Mae Trongkamsataya State Farm is here for you!"
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Sarah Rexius

February 20, 2026

5  out of  5
rating by Sarah Rexius
"Always a fan at how thorough Statefarm has been with our policies over the years. Molly just contacted me to make sure that our policy had all contact information up to date and correct has we had made some changes to it in the past year. Thank you so much for being so helpful Molly!"
We responded:
"Thank you, Sarah! I'm glad to hear that you've been satisfied with our thorough service over the years. Molly is indeed dedicated to ensuring everything is accurate and up-to-date for our customers. Mae Trongkamsataya State Farm appreciates your trust in us and are always here to assist with any future needs!"
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Tekeyra Moore

February 20, 2026

5  out of  5
rating by Tekeyra Moore
"Listen, awesome customer service. Stayed in contact with, gave me several quotes. Thank you for showing concern to a new customer"
We responded:
"Thank you, Tekeyra! I'm glad you appreciated the customer service and the effort to provide you with multiple quotes. Welcome to Mae Trongkamsataya State Farm! If you have any more questions or need further assistance, feel free to reach out anytime!"
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Xavier Capri

February 17, 2026

4  out of  5
rating by Xavier Capri
"I just wanted to thank you Susan for an amazing job with our homeowners and auto insurance we truly appreciate you you will be very efficient very responsive we love that in an agent only if more of them could be like you thanks again"
We responded:
"Xavier, thank you for your kind words! I'm happy to hear that Susan provided you with efficient and responsive service for your homeowners and auto insurance. Your feedback is valuable, and I'll be sure to share your appreciation with her. If there's anything else Mae Trongkamsataya State Farm can assist you with, feel free to reach out!"
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david tschida

February 10, 2026

5  out of  5
rating by david tschida
"Susan was very professional and got me a quote that was half of what I was paying at progressive. From here on out I’ll be referring everyone that is overpaying for insurance to State Farm because of how Susan took care of me!"
We responded:
"David, thank you for sharing your experience! I'm happy to hear that Susan was able to assist you with such professionalism and help you save on your insurance. Your referrals mean a lot to us, and we're here to support you and anyone you send our way. Let us know if there's anything else Mae Trongkamsataya State Farm can do for you!"